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Technical data of the itevangelist.co.uk

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home about services resume portfolio contact david knight it support officer at the university of bristol learn more about me -- work as it support officer phone no 07792769319 email address [email protected] about me / who am i put away your thoughts about what a “typical it guy” is. that’s just not me! yes, i have extensive knowledge in windows, apple, desktop support, vmware and other cloud-based services, but i bring much more to the it game. i am tenacious, empathetic, patient and approachable with a high level of emotional intelligence. you won’t find me staring at a screen or server every hour of every day! i enjoy interacting with others and find myself right in the middle of troubleshooting tasks with my teams. i don’t shy away from challenges, nor do i let the ball drop when it comes to solving problems. my superb time-management skills mean i am effective in prioritising tasks and structuring the day for myself and my team. i have a proven track record of confident decision-making, communication and leadership by employing collaborative approaches to problem-solving and proactive efforts to drive high standards of performance. my experiences contribute to a broad and deep knowledge of multiple facets in my vocation, not just one specialty. this allows me to be highly competent in handling client issues at all levels of use. whether it’s 1st, 2nd or 3rd-line support to students or senior management, i communicate well with clients and offer a helpful, superior customer service experience. working extensively in key positions, i have been instrumental in the successful completion of various projects. i have spent much of my career in supervisory roles, leading teams to achieve desired results. i seek new challenges and to develop my career further while working within a forward thinking company, meeting my goals and utilising my characteristics to the full. i am also open to discussing contract work as needed. for more details regarding my experience and expertise, please visit my website or contact me directly. key areas of interest: desktop support senior it support windows apple/mac windows 7/10 backup exec google admin office 365 admin -- -- a setback can be set back. - david knight - -- -- services / what i do during the last 28 years of employment i have picked up numerous skills. some of which are listed below. apple my passion has always been with apple. i first used my first apple computer in the seventies. since then i have both worked with them and also sold them. ios development some very limited ios development using xcode. desktop support for the last twenty years i have been doing desktop support for numerous places, including the mod, andrews and partners and the university of bristol.these have all been mixed enviroments including windows nt, windows xp, windows 7 and osx. -- -- statistics 28 years of experience 7 careers 2088 hours of work 2494 cups of tea -- resume / my entire career education sep 5 soundwell technical college bristol attended between 1985 and 1987 gained a city in guilds in computer technology and in communication studies. st mary redcliffe and temple school. bristol attended between 1980 and 1985 sep 5 experience aug 17 university of bristol • answering & logging phone queries via topdesk, triaging/fixing calls and escalating as appropriate. • student/staff it hardware support and general hardware (24hr computer room) • service desk monitoring utilising topdesk and call resolution. • mailbox monitoring for service updates and other important information • chasing of outstanding tickets and escalating complaints or service issues • updating of service desk wiki • attending service desk meetings • providing students with hardware/software advice for their studies • point of contact for new staff queries andrews and partners • 1st and 2nd line support for over 700 internal it customers across 74 sites running on microsoft xp and windows 2003 servers. • detailed fault finding support utilizing helpdesk software (hornbill supportworks) • backup exec with continuous protection operative • ongoing monitoring and maintenance of symantec backup exec including tape cataloguing and operational reporting • managed deployment of both trend antivirus and symantec antivirus • customer field technician providing hardware repair/replacement and software fixes aug 9 jan 2 icl (chots support) 1st and 2nd line support for civilian and naval personnel using windows nt server and nt workstations • responsible for backup success • resolving customer problems within a small timescale of 30 minutes • mod security cleared (1997-2001) dss monitoring and maintaining of thin client terminals, telephones and system security sep 4 jun 4 visual world customer support role incorporating troubleshooting and ‘fix and repair’ for existing customers. mfi in store cad customer support and consultation of kitchens, bedrooms and bathrooms. oct 10 jul 5 kingswood kitchens bristol office junior. looking after the creation of brochure packs for consultants to use when visiting customers. end -- testimonials very polite and good service efficient service,helpful and patient very polite -- photography / work i have finished here is some of my photography that i have done recently all // bridges clifton suspension bridge -- skills 80% mac os(qualified in high sierra) and ios 80% windows 7/10 mcdst in windows xp 90% desktop support 60% 1st/2nd and 3rd line support -- -- contact / get in touch with me [contact-form-7 404 "not found"] -- -- ”[email protected]” ”07792769319″ -- ')

URL analysis for itevangelist.co.uk

http://www.itevangelist.co.uk/#about
http://www.itevangelist.co.uk/#it-support-technician
http://www.itevangelist.co.uk/#contact
http://www.itevangelist.co.uk/wp-content/uploads/2014/08/suspension-23-of-24.jpg
http://www.itevangelist.co.uk/#portfolio
http://www.itevangelist.co.uk/#services
http://www.itevangelist.co.uk/#resume
http://www.itevangelist.co.uk/#non
http://www.itevangelist.co.uk/portfolio-item/project-title-6-2/

Whois Information

Whois is a protocol that is access to registering information. You can reach when the website was registered, when it will be expire, what is contact details of the site with the following informations. In a nutshell, it includes these informations;

Domain name:
itevangelist.co.uk

Data validation:
Nominet was able to match the registrant's name and address against a 3rd party data source on 17-Nov-2014

Registrar:
One.com A/S [Tag = TJNF-DK]
URL: http://www.one.com

Relevant dates:
Registered on: 17-Nov-2014
Expiry date: 17-Nov-2019
Last updated: 24-Oct-2017

Registration status:
Registered until expiry date.

Name servers:
ns01.one.com
ns02.one.com

WHOIS lookup made at 06:38:14 22-Aug-2018

--
This WHOIS information is provided for free by Nominet UK the central registry
for .uk domain names. This information and the .uk WHOIS are:

Copyright Nominet UK 1996 - 2018.

You may not access the .uk WHOIS or use any data from it except as permitted
by the terms of use available in full at https://www.nominet.uk/whoisterms,
which includes restrictions on: (A) use of the data for advertising, or its
repackaging, recompilation, redistribution or reuse (B) obscuring, removing
or hiding any or all of this notice and (C) exceeding query rate or volume
limits. The data is provided on an 'as-is' basis and may lag behind the
register. Access may be withdrawn or restricted at any time.

  REFERRER http://www.nominet.org.uk

  REGISTRAR Nominet UK

SERVERS

  SERVER co.uk.whois-servers.net

  ARGS itevangelist.co.uk

  PORT 43

  TYPE domain

DOMAIN

SPONSOR
One.com A/S [Tag = TJNF-DK]
URL: http://www.one.com
Relevant dates:

  CREATED 17-Nov-2014

  CHANGED 24-Oct-2017

STATUS
Registered until expiry date.

NSERVER

  NS01.ONE.COM 195.206.121.10

  NS02.ONE.COM 195.206.121.138

  NAME itevangelist.co.uk

DISCLAIMER
This WHOIS information is provided for free by Nominet UK the central registry
for .uk domain names. This information and the .uk WHOIS are:
Copyright Nominet UK 1996 - 2018.
You may not access the .uk WHOIS or use any data from it except as permitted
by the terms of use available in full at https://www.nominet.uk/whoisterms,
which includes restrictions on: (A) use of the data for advertising, or its
repackaging, recompilation, redistribution or reuse (B) obscuring, removing
or hiding any or all of this notice and (C) exceeding query rate or volume
limits. The data is provided on an 'as-is' basis and may lag behind the
register. Access may be withdrawn or restricted at any time.

  REGISTERED no

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